Headline: The end of FICA frustration

TrustFabric Connect makes it easy way to manage FICA documents and securely share them with businesses.

“Most of us who interact with banks, mobile phone companies and ISPs have come to fear the terms FICA and RICA. We know the pain involved in scanning and faxing copies of identity documents and proof of residence invoices. The endless duplication, which in the case of FICA often has to be repeated every three months can feel pointless and like a huge waste of our time,” says Joe Botha, CEO of TrustFabric.

TrustFabric has built a free service, which lets users securely store and selectively share their FICA documents.

Users create a TrustFabric Connect account and upload FICA documents to their Document Store. They create a unique link for each business that requires their documents. Connections to their Document Store are password protected. Users have the option to define an expiry date and receive notifications when their documents are accessed.

The Document Store service is an extension of the TrustFabric Connect service. TrustFabric Connect gives users a way to define how businesses are allowed to contact them via email, phone, text message and snail mail.

“TrustFabric is a Vendor Relationship Management (VRM) service. Businesses use CRM to manage relationships with their customers, while VRM provides customers with tools to manage relationships with businesses.” says Botha. “The new service is a natural extension of this ethos as it puts power back in the hands of the customer. It relieves both the business and the customer from the frustration, duplication and bureaucratic nightmare that is common to FICA processes.”

Learn more at: www.trustfabric.com/connect

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About TrustFabric:

TrustFabric builds smarter relationships between businesses and individuals by providing Vendor Relationship Management (VRM) infrastructure. Businesses use CRM to manage relationships with their customers, while VRM in turn allows customers to manage their relationships with businesses.

TrustFabric recognised a need to offer customers a platform to represent their side of the VRM+CRM relationship. TrustFabric makes businesses relationships more efficient while giving customers control over their personal information.

TrustFabric was founded in 2010 and is based in Cape Town, South Africa. Learn more at: www.trustfabric.com